Courier Support and Operations Agent (contract)

  • Contract

Company Description

Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office.

Job Description

At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for uncommonly talented individuals who want to learn and grow with the company. Each and every day counts; you'll make a direct impact on the business starting from Day 1. If you're ready, come join us in the next food revolution and help change the way the world eats! (3 and 6 month contracts available)

Qualifications

You Will:

  • Provide real-time solutions on orders via SMS to couriers and phone calls to merchants regarding delivery logistics.

  • Investigate orders in real time to intervene in fraudulent activity

  • Drive real-time analysis and problem-solving of orders to provide optimal solutions for Caviar stakeholders

  • Contribute to high impact projects

  • Strategically think about operational improvements and efficiencies

You Have:

  • Friendly and customer service oriented demeanor
  • Doing what it takes to meet and exceed expectations

  • Attention to detail, making sure nothing gets missed

  • Ability to multitask under pressure

  • Restaurant industry or hospitality experience is a plus

  • Ability to maintain a flexible work schedule (night and weekend shifts apply)

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Ordinance. 

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