Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1.

The Orientation Email Marketing Associate (contractor) will ensure that candidates applying to deliver with Caviar or cater with Zesty have a clear idea of how to complete orientation and understand the value of delivering with Caviar and Zesty.

Effective orientation is an essential component to delivering a remarkable experience to Caviar and Zesty diners; insufficient supply of new couriers or Captains equals a poor diner experience. We are looking for a driven, creative, and organized individual to focus on improving the efficiency of orientation communications.

The Orientation Email Marketing Associate will use data to identify recruitment funnel bottlenecks and develop a strategy to increase conversion through effective email and SMS communications. You will build branded email templates with a clear call to action, and create a repository of templates for future campaigns. You will work cross functionally to ensure that all communications are accurate and legally compliant. The ideal candidate will have demonstrated past experience building HTML, CSS email templates. Scrappiness and hustle are a must.

This role will be a 6 month contract.

You will:

• Develop a deep understanding of what drives prospective couriers and caterers and optimize communications accordingly.
• Use data to identify recruitment bottlenecks and develop a strategy to increase conversion through effective communications.
• Write engaging orientation email and SMS communications to ensure that applicants have a clear call to action and maintain momentum in the recruitment funnel. 
• Optimize branded email templates for orientation communications. 
• Collaborate with internal stakeholders including Zesty Hub Managers and Caviar Operations Managers to ensure that orientation communications accurately describe the orientation process.  
• Work with Square’s legal team to ensure that all communications are compliant. 
• Create a library of branded communications templates for future campaigns.

You have:

• Experience building HTML, CSS email templates
• A track record of ownership, resourcefulness and grit to get things done. You don’t take ‘no’ for an answer.
• A process-driven, organized nature and a strong eye for detail
• Project management skills and experience
• A strategic-thinking mentality and a hunger to learn
• Verbal and written communication skills necessary to create orientation communications with various audiences.
• Professional maturity, confidence, and a team player.
• BA/BS preferred (or equivalent work experience)

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.