Regional Facilities Operations Supervisor - East

  • New York, NY
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is seeking an experienced Regional Facilities Operations Supervisor to lead Facilities Operations over our Western Region. As a Regional Supervisor you will be responsible for maintaining Square offices globally. You will partner with office managers to implement and advance maintenance programs across multiple time-zones and will be responsible for leading all facilities projects in these remote office locations. You are a diligent and resourceful problem-solver, able to iterate until the right solution is found. You can easily collaborate and communicate with internal teams and external partners. You are excellent at vendor management and contract negotiation. You are organized, methodical, with a clear ability to move projects forward. You take pride in making all of our spaces both beautiful and functional, and know how important even the tiniest details are to making a space great.

Qualifications

  • Bachelor’s degree

  • 4+ years managing facilities projects

  • Excellent verbal and written communication skills across office locations

  • Strong vendor management skills and experience

  • Ability to work independently, lead and motivate cross-functionally towards project goals

  • Strong leadership profile, ability to identify concerns, provide appropriate solutions

  • Ability to monitor and maneuver team’s workflow to ensure priorities are achieved

  • Strong financial and administrative skills

  • Strong sense of urgency and excellent follow-up skills

  • Ability to train and develop vendors/contractors on Square processes and best practices

  • Capable of accepting and delivering feedback creatively to deliver improved results

  • Experience using facilities ticketing systems

 

Responsibilities:

  • Manage Facilities Operations to keep your regional offices operating at peak performance

  • Manage and coordinate with 3rd party vendor partners to execute repairs, maintenance, and construction

  • Lead or assist in ongoing facilities projects post office opening globally including tenant improvement projects, furniture adds, changes, or modifications, and/or any other general contracting work

  • Implement and integrate Computer Maintenance Management Software (CMMS) at regional office locations

  • Manage and develop a network of vendors and suppliers used to support facilities operations

  • Develop maintenance programs and processes for new Square offices within region

  • Work with office managers and the facilities team to document office maintenance standards globally

  • Work with Design and Construction Project Manager to support the opening of new office locations

  • Participate and advise in design process for new offices

  • Track and manage regional facilities budgets

  • Participate in the annual financial planning process

  • Negotiate contracts, onboard, review, and facilitate payments to vendors

  • Create and manage strategic initiatives to further develop, refine, and improve office maintenance and operations

  • Support regional infrastructure changes for seating adds, moves, and changes where necessary

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.