Account Manager

  • London, United Kingdom
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Account Management team works with the largest Square merchants to grow their business. We are hiring an Account Manager for our London office to build out the function and bring our customers a unique mix of technical and business insight to help accelerate their adoption of Square. You will have an opportunity drive quantifiable impact on our business through incremental revenue and customer retention.

You will:

  • Master the Square Platform capabilities and value to drive client conversations across merchants of all sizes

  • Spread the magic of Square Platform to existing merchants and help them achieve their business goals

  • Build and maintain a book of business and exceed your sales targets

  • Lead in developing and circulating the set of best practices which are the foundation of our growing Account Management team

  • Use customer insights to identify challenges and work with Sales, Support, Marketing and Product Management to present requests to the products

  • Roll up your sleeves as no task is too small

  • Act as an outward-facing ambassador of Square’s beliefs, brand and products


You have:

  • A proven track record of exceeding targets

  • 4+ years of experience in a Sales or Account Management role in the technology industry

  • An analytical and structured thought process with the ability to assess business opportunities and work on strategic initiatives

  • Excellent organisation, collaboration, written and verbal skills

  • A passion and knowledge about how new technologies can help better serve businesses of all sizes

  • A strong desire to work in a fast-paced, challenging and exciting environment

  • A BA/BS degree or equivalent practical experience

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

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