Law Enforcement and Civil Process Analyst

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Our Litigation and Investigations team aims to keep Square and its seller community safe from fraudsters and others who would abuse our platform.  As a Law Enforcement and Civil Process Analyst, you are a crucial member of our team, helping build strong connections to law enforcement and government agencies by ensuring compliance with legal process requests such as subpoenas, search warrants, and civil investigative demands (CIDs).

You will:

  • Be the first point of contact to analyze the validity of incoming requests  

  • Ensure that all valid requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and guidelines for protecting our sellers’ privacy

  • Engage with law enforcement and coordinate response efforts both in writing and over the phone

  • Innovate, document and implement policies and procedures that scale with the business

  • Be a key support to your attorney and investigator teammates

  • Work cross-functionally with various teams across Square, including Compliance, Legal, Trust and Safety and Infosec

  • Maintain quality standards while handling large volumes of time-sensitive requests

  • Be open to appear in Court, which may require occasional travel

Qualifications

You have:

  • BA/BS degree or equivalent work experience

  • Demonstrated ability to work cross-functionally with internal teams on process improvements

  • Ability to remain highly organized when faced with contending priorities

  • Ability to communicate effectively with outside entities

  • Excellent organizational skills and attention to detail

  • A track record of consistently going above and beyond what is expected

  • A passion for Square and its customers

Even better:

  • You are a self-starter and fast learner that can work independently while using impeccable judgment

  • Familiarity with law enforcement and various forms of legal requests

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

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