Operations Engineering Product Designer

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

***For consideration, please submit a link to your portfolio***

In this role, youll be building the products that power all seller interactions with Square.

As part of a small team, youll own design for the platform that powers operations at Square. This platform connects to over 75 systems at Square. It displays the data necessary to make a wide variety of decisions on seller accounts - everything from money laundering investigations, to risk decisions, to customer support questions. This platform is the most used internal application at Square, and is the key to scaling operations to keep up with our rapidly expanding seller base.

At Square, we believe in hiring generalists who have a hand in each stage of the product development process, so Product Designers take projects from whiteboard sketches to final visual specifications. In this role, youll bring design thinking and a systems design approach to identifying how we can better serve Square.

Qualifications

  • Have 4+ years designing digital products and scalable systems
  • Passion for validating and iterating on product designs

  • Experience designing for the entire product process from high level flows to interactions at a granular level

  • Experience creating new visual directions, including color theory and typography, and ensuring theyre implemented to spec.

  • You should know which parts of your design require HTML, CSS, or JavaScript as well as how they impact or are affected by the back-end

  • Excellent interpersonal, communication, and analytical skills

Bonus points for...

  • Youve participated in user experience research and usability studies

  • Past experience designing for bots and conversational experiences,

  • Familiarity with creating sitemaps, personas, competitive audits, storyboarding and user journeys

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.