Caviar - Restaurant Partnerships Coordinator Internship

  • New York, NY, USA
  • Contract

Company Description

Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1.

Job Description

The Restaurant Partnerships Coordinator, a 10-15 hr/week internship position, is essential to the success of the Caviar NYC. You’ll be supporting the local Restaurant Partnerships Manager building relationships with our top accounts, as well as developing new tactics to address the needs of a rapidly growing market.

This is a part-time, contractor position (2-3 days/week) through the end of June, with the opportunity to continue through end-of-year, pending performance. We are flexible with regards to when and where you work, but would expect you to come to the Caviar office in SoHo during business hours at least two days per week.

In this role, you’ll gain key account management experience, learn to evaluate and prioritize opportunities, re-negotiate agreements to drive results, and help execute new initiatives that meet the needs of our partnered restaurants.

This is a great opportunity to hone your cross-functional communication skills, develop a strategic mindset to maximizing the impact of your efforts, as well as build relationships with restaurant partners that help differentiate Caviar and Square as the best food tech company in NYC.

You will:

  • Assist the Partnerships Manager to determine new opportunities for growth with currently partnered restaurants.

  • Engage with restaurants and negotiate terms of new opportunities, and guide them through the process to update their account (e.g. processing updated agreements, providing information for adding a website link to Caviar, etc).

  • Coordinate with internal and external stakeholders to help build and execute marketing campaigns.

  • Respond to partnered restaurant questions and work cross-functionally to resolve their concerns and  escalate their issues appropriately.

  • Track key metrics, analyze the impact of projects, and recommend new ideas based on findings.

  • Coordinate and process restaurant tech requests.

Qualifications

You Have:

  • 1-2 past hospitality, sales, or other relevant internships, academic, or professional experiences.

  • Hustle. You’re willing to roll up your sleeves and build relationships with restaurants to help them grow their business

  • An interest in both creative and analytical thinking. A desire to learn and make data driven decisions.

  • Strong attention to detail, from using the perfect punctuation to creating well-structured spreadsheets.

  • Excellent communication skills, both verbal and written.

  • Strong project management skills and ability to consistently deliver against deadlines.

  • A love of food, hospitality, and interest in building relationships with our great restaurant partners in NYC.

How to Apply

  • What to include:

    • Resume

    • Response to three questions:

      1. What makes you interested in working with Caviar, and more specifically with restaurants?

      2. Looking at the restaurants available on Caviar’s platform, choose five that you think are remarkable in some way and explain in a single sentence why you chose each restaurant.

      3. Describe a situation where you’ve had to address the concerns of an angry customer, client, or peer.

        • How did you approach resolving their issue?

        • Did you learn anything in the process?

        • What was the final outcome, and how was the relationship after your intervention?

  • Who to contact

    • Email your resume and a response to the three questions above to: matte@squareup.com

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.