Talent Operations Specialist

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is looking for a Talent Operations Specialist to help provide support for multiple functional areas across Square's Talent organization. This is a great opportunity for someone who thrives in an all hands on deck environment, can wear multiple hats, enjoys interacting with people, and is passionate about finding ways to support our employees. The ideal candidate would be someone who can learn quickly, is very detail-oriented, loves finding solutions to problems, and holds confidentiality in high regard.


You will:

  • Own and optimize all hiring tools and systems related to recruitment in support of multiple operating units. The systems include ATS, CRM, sourcing tools, new hire document collection, and all other software and technology supporting recruiting.

  • Optimize recruiting processes across the organization.

  • Manage KPI reporting for Talent tools, create custom reporting and dashboards.

  • Ensure accurate and confidential record keeping.

  • Own other duties and projects as they arise.

  • Gain alignment from stakeholders on best path forward through presenting ideas clearly and effectively, guiding productive discussions, and enabling stakeholders to express concerns and goals.



  • BA/BS degree in Business, Human Resources, or related area, or equivalent work experience

  • Work experience in Recruiting Operations and Programs space with modern, best-of-breed tools (ATS systems, Linkedin Recruiter, etc.) in a fast pace environment

  • Ability to understand the recruiting lifecycle and process and how to best optimize for efficiency and quality

  • Project and program management ability to plan, identify, coordinate, and track critical activities, milestones, and deliverables with strong organizational skills and attention to detail

  • Process improvement and systems thinking; a track record of utilizing continuous improvement methodology as a business practice

  • Influence and negotiation ability

  • Strong analytical, time management, and organizational skills

  • Ability to maintain a high level of confidentiality


Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Videos To Watch