Retail Partner Manager

  • Toronto, Canada
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Retail is an important channel for Square Canada for acquiring new sellers and fulfilling our sellers ongoing hardware needs for their businesses. The Retail Partner Manager will be responsible for all of Square Canadas retail Hardware channel (in-store and online) sales. You will be responsible for meeting quarterly sales and revenue goals for Square Hardware products at retailers such as Best Buy, Amazon, London Drugs, Telus and Staples, as well as finding opportunities for distribution at new retailers.

You Will:

  • Develop, maintain and communicate a strategic account plans for key retailers to maximize revenue from the retail channel

  • Manage relationships with existing retailers to maintain and grow Squares retail footprint

  • Identify and pitch new retailers to offer Square products

  • Partner with Supply/Demand teams on new product launches and weekly forecasting

  • Work with Product Marketing to use data and insights to make sound business decisions

  • Collaborate cross-functionally to develop and execute retail marketing campaigns

  • Identify creative/innovative opportunities to drive discovery for Square products at Retail

  • Manage retail marketing budget to ensure campaigns are not exceeding budget allocated


You Have:

  • 4+ years of business to business sales, account management or retail marketing experience. Technology or CPG account executive experience a bonus

  • A proven track record of exceeding targets and goals

  • A willingness to roll-up-sleeves and get things done

  • A self-starter attitude and excellent organization and time management skills

  • Successfully launched products at new and existing retailers

  • Strong communication skills and the ability to consistently keep colleagues, team members and other key stakeholders aligned

  • Ability to travel (~15%)

  • World-class people, sales, and relationship-building skills

  • The judgment to operate autonomously while collaborating closely with others

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.