eCommerce and Marketplaces Lead
- London, United Kingdom
- Current Square Employee?: Apply via go/jobs
We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.
We are hiring a Lead to accelerate the delivery of our Square eCommerce and Marketplaces products into the UK and European markets. You will have an opportunity to make quantifiable impact on our business through leading the localisation and go to market strategy and execution for these new product launches. You will leverage seller feedback, insights, and data analysis to advocate for feature improvements that enhance Squares existing product offering in-market. You will optimise the commercial relationships and product proposition in existing markets. You will also be the key point of contact for working with our developer team in-region. This is an extremely cross-functional role that will involve liaising with our product teams in the US as well as collaborating with local stakeholders to ensure the success of our products in the UK and Europe. We are looking for someone who is analytical, hard working, customer focused and excited about helping us better serve the small businesses who use Square products. As a member of the European Leadership team, you will be expected to also contribute to the growth of the business in a broader leadership capacity.
Localise eCommerce and developer products available in the US to serve the UK and European markets and develop entirely new products to meet market needs
Help our US-based product teams engage with the UK and European markets and understand the experiences of the businesses we serve
Use research, data analysis and customer insights to develop hypotheses of product ideas/features to test
Lead cross-functional go to market planning, execution and optimization for new product launches engaging with Sales, Support, Marketing and Product Management
Lead annual product strategic planning efforts for developer, eCommerce and marketplaces under guidance EU Business Lead
Track product profit and loss for eCommerce product lines and drive actions in collaboration with sales and marketing to ensure product line targets are met
Be the trusted voice of sellers by surfacing qualitative and quantitative insights to shape the product direction and marketing messaging
Partner with product management, design and engineering to define the strategy and product roadmap
Roll up your sleeves, no task is too small
A BA/BS degree or equivalent practical experience
10+ years of experience in a Marketing, Analyst, or related Product role in the technology industry
An analytical and structured thought process with the ability to assess business opportunities and work on strategic initiatives
Excellent organisation, collaboration, written and verbal skills
Experience communicating to senior executives and influencing a cross-functional team
A passion and knowledge about how new technologies can help better serve businesses of all sizes
Comfort in a face-paced, entrepreneurial, start-up environment
Be able to travel to US once a quarter and Dublin monthly/bi-monthly
At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.