Account Executive

  • London, United Kingdom
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy, so we’re building tools that make commerce easier and more accessible to all. We started in San Francisco in 2009 with a little white credit card reader and we now serve millions of businesses around the world. We came to the UK in 2017, our fifth global market, and provide hardware and software solutions that help sellers of all sizes start, run and grow their business.

We’re empowering SMEs across the UK to take card payments wherever their customers are - in person, by invoice, over the phone or online. Our Square Reader and Square Stand help our sellers accept Chip & PIN and Contactless payments quickly, easily and affordably. Our Cash app lets people pay each other back instantly. We’re shortening the distance between having an idea and making a living from it—and helping them grow their business is good business for everyone.

Job Description

We are looking for Account Executives for our Sales Team based in London. Your entrepreneurial spirit and passion for problem-solving help you find opportunities for Square to help merchants grow. Your extraordinary communication skills help you connect with customers by email and phone - quickly establishing trust and rapport.

You will:

  • Master the Square Platform product capabilities and value to drive client conversations

  • Respond to inbound enquiries across a range of account sizes as well as proactively reach out to additional suitable businesses

  • Achieve and consistently exceed monthly sales goals

  • Lead in developing and circulating the set of best practices which are the foundation of this growing team

  • Listen to the needs of the market and share with Product and Marketing teams

  • Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions

  • Act as an outward-facing ambassador of Square’s beliefs, brand and products

  • Communicate constantly with prospects via phone & email (80% of time)

Qualifications

You have:

  • Consistent overachievement of quota

  • 3+ years of experience in sales, account management or similar client-facing role

  • Previous experience and/or strong interest in outbound sales and prospecting

  • A BA/BS degree or equivalent practical experience

  • Excellent written and verbal communication skills

  • Shown ability to multi-task and run multiple projects while paying strict attention to detail

  • Good listening skills

  • An assertive, resilient and persuasive personality

  • An analytical, structured thought process with the ability to assess business opportunities and read prospective buyers

  • The ability to garner support from internal experts and external partners to position Square against competition

  • Genuine curiosity about people and business, and possess the innate ability to inspire passion in others

  • Coachability, interest in implementing feedback, and dedication to the consistent improvement of your craft

  • The ability to adapt to new situations quickly and think on your feet

  • Hustle and determination

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.