Technical Project Manager, Reconciliation

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Reconciliation Team oversees all money movement at Square, ensuring that our merchants, as well as external financial institutions, correctly settle with Square on every single transaction. We empower Accounting, Finance, Analytics, Payments, and product teams by delivering accurate data that is not only crucial to Squares financials but also have proven to serve as early warning indicators for many product systems at Square.

As a technical project manager on the Reconciliation team, you will be responsible for large, cross-functional projects focused on designing product pipelines that power the Reconciliation infrastructure. This system processes every transaction at Square and ensures accurate settlement and payout. You will be involved with designing and implementing reporting infrastructure to support Accounting, Treasury, and other teams at Square, gathering requirements from product teams, and working with engineers to build requirements.

You will:

  • Be the connector/liaison for product, engineering, analytics, and business operations through the entire project life cycle. Facilitate and manage technical projects and large-scale programs, working closely with product teams across Square, including multiple engineering teams, analytics, operations, and other cross-functional partners.

  • Design product reconciliations that satisfy various business requirements; drive the testing, implementation, and post-production support.

  • Develop and track initiatives milestones and schedules for many moving parts. Estimate work efforts, manage teams competing priorities, and remove blockers / dependencies to push the team to be highly effective. Manage project schedules, identifying risks and clearly communicating them to project stakeholders.

  • Gather requirements and scope projects, facilitate discussions and drive resolution of issues. Drive and stay on top of project/program execution and highlight risks. Proactively remove obstacles to drive momentum and progress. Manage issue escalations and provide support to teams balancing competing priorities.

  • Work closely with engineering and business partners to resolve issues that arise during design and implementation and post-production.

  • Use SQL to analyze anomalies and dig into problems as well as design and implement infrastructure for reporting pipelines that serve multiple business partners.

Qualifications

You have:

  • 3-5 years of experience in managing large, cross-functional projects.

  • A Bachelor's Degree or equivalent work experience.

  • Strong analytical and problem-solving skills in an organized way.

  • Strong communication, organization, and planning skills.

  • Comfortable working closely with multiple types of roles.

  • High energy, can-do attitude with willingness to do what it takes to get things done.

  • Ability to maintain multiple projects without compromising results.

  • Must be self-directed, able to work independently, as well as work in a team-oriented and fast paced environment.

  • You lead by influence -- not authority -- to foster trust across the organization.

  • Exposure to large-scale systems and SQL skills. Skilled in reading, editing, and writing queries.

  • Enthusiasm and experience in designing solutions that satisfy business requirements.

  • A drive to improve processes and find efficiencies.

Even better:

  • Experience in building ETLs and reports.

  • Experience in Google Cloud Services and BigQuery.

  • Experience in reconciliation, auditing, accounting, payments, or treasury.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.