Compliance Operations Support

  • St. Louis, MO
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The mission of the Know-Your-Customer (KYC) team at Square is to perform Customer Due Diligence and other ongoing reviews to meet our regulatory, payment network, and partnership requirements. We actively monitor to ensure the safety and soundness of the Square system, and maintain a healthy, compliant user base.

You will:

  • Conduct due diligence reviews on Square customer accounts as part of Square's KYC policy

  • Communicate with Square customers via email, CRM and telephone on compliance-related matters

  • Monitor, review and act upon alerted accounts for potentially unusual activity

Qualifications

You Have:

  • Public record research experience

  • Proven track record in deadline management

  • Detail-oriented, familiarity with internet search tools and techniques

  • Adept communication skills when dealing with possible bad actors with a detective-like mentality

  • An ability to work in a fast-paced and dynamic environment with a drive to deliver outstanding results

Even Better:

  • Previous experience doing KYC reviews with a financial institution or payment-focused company

  • 4-year college degree or equivalent practical experience

  • Familiarity with Mac OS

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.