Investor Relations Director

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Finance & Strategy is responsible for improving strategic and financial decision-making across the company.  We maintain the company’s operating models, analyze deals and capital allocation decisions, and think a lot about strategy.

Our team’s core value is trust – we build it by making what is complex simple, and we do it with elegant models that are both accurate and easy-to-understand.  Business partners appreciate our insight and trust us to help them solve difficult problems. At Square we believe that good ideas can come from anywhere, and we’ll trust you to collaborate with others, form intelligent opinions, and present your thoughts to the executive team.

The Role

The primary responsibility of the Investor Relations Director is to support the company’s efforts in executing the investor relations program. Our team is focused on increasing shareholder value through effective communication of Square’s strategy, financial results and operations to the financial community including shareholders and research analysts. Additionally, we also drive better understanding of Square’s positioning and emerging trends for our management team by analyzing financial research/information about Square, its peers and the industry.

You will:

  • Lead cross functional team with Finance, Communication and Legal teams in crafting the company’s messaging for the financial community including earnings calls, investor presentations, non-deal roadshows, and other events

  • Drive the quarterly earnings results process and prepare content in partnership with the executive team.

  • Develop and maintain robust understanding of business drivers and metrics; identify/track key themes and topics for investor discussion to inform our team and executives on emerging trends

  • Build models and leverage data analysis to understand complex relationships, identify key trends, and gain insight on our revenue/expense line items, drivers and scalability

  • Conduct competitive and strategic analysis on Square, its peers, and the industry as well as buy/sell-side trends to help keep management aware of the markets and investor views on Square


You have:

  • Bachelor’s Degree in Finance, Accounting, Economics, or other relevant field.

  • 10+ years of relevant experience with financial modeling and business analysis  

  • Strong financial and analytical skills with ability to interpret information and financial concepts for the investment community and apply them in business analysis situations.

  • Demonstrated understanding of technology and business models. Must demonstrate the desire and capacity to learn about our industry, products, competitors and other key audiences

  • Strong organizational skills. History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.

  • Strong communication (verbal and written) and presentation skills in financial environments. Experience communicating the growth and metrics of technology and payments companies a plus

  • Consistent track record of success and progression.

  • Management experience.

  • A strong passion for Square’s mission

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.