Community Affairs and Outreach Associate

  • Oakland, CA
  • Full-time
  • Current Square Employee?: Apply via go/jobs

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As a member of the Square Government Relations and Public Policy team, you will communicate Squares purpose of economic empowerment and foster community affairs partnerships in Oakland. You will deliver on Squares commitment to partner with our Oakland neighbors, local government leaders, and the broader East Bay and Bay Area community. This includes developing productive local relationships, fostering small business growth, building programs that drive progress in inclusion and diversity, and coordinating community and government partnerships across a cross-functional team within Square. The successful candidate will have experience managing external relationships and coordinating cross-functional internal teams, be comfortable dealing with uncertainty in a fast-paced environment, and able to put structure to nebulous, unstructured problems.

You will:

  • Be a connector and communicator, creating a conduit between city government and local communities and acting as Squares resource to the small business community; especially focusing on communities who are often underserved

  • Develop and execute programs and manage relationships with municipalities and third parties in Oakland and Alameda County communities

  • Work closely with product, account management, support, and sales teams to identify and engage potential partners to enhance Squares offerings and be a reliable connection point for local communities

  • Lead cross-functional team in the deployment of partnerships, including creative, events, legal, finance, product, communications, support, etc.

  • Create project planning documents with responsibility for community engagements

  • Host and curate experiences for groups visiting our Square offices for special government relations and policy visits

  • Design and implement necessary analytics to measure and optimize partnerships


You have:

  • 4+ years of experience in community affairs, government relations, partnerships, or business development

  • Bilingual communication skills preferred, but not required

  • Experience engaging nonprofit, community, and public partners

  • Strong analytical skills able to evaluate opportunities from strategic, brand, financial, and operational perspectives

  • Strong written and verbal communication skills, public speaking experience a plus

  • Proven ability to work collaboratively with internal and external cross-functional teams to drive programs and/or products

  • Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse technical and non-technical groups, spanning all organizational levels

  • Proven ability to develop relationships and problem solve with external partners

  • Highly entrepreneurial and comfortable working in a fast-paced environment with the ability to thrive under minimal guidance

  • Strategic thinker and tactical executor able to shift from big picture to detailed operations on a dime

  • Strong team player with excellent track record of success in highly matrixed, fast-paced environments with changing priorities

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.