Global Supply Manager, Mechanicals, China Team

  • Shenzhen, China
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As a Global Supply Manager on the Hardware Operations team, you will be responsible for managing mechanical related commodities in all of Square’s Hardware portfolio. This individual will manage supplier business relationships which include pricing and contract negotiations, component quality, forecasting, and supply assurance.

You will:

  • Work cross-functionally with Industrial Design, Engineering, and Hardware Operations

  • Own and manage the following areas:

    • Strategic Sourcing: vendor selection and relationship management, market intelligence on potential suppliers, monitoring vendor deliverables and schedules.

    • Build support: onsite management of any custom mechanical component development with our manufacturing partners

    • Supply Management: demand forecasting, supply assurance and capacity planning, ramp readiness, yield, throughput improvement and issue resolution.

    • Cost Management: negotiate pricing, cost reductions, RFQs, benchmarking and cost modeling.

    • Risk Management: Analyze technical and business risks and develop strategy for mitigation in a dynamic industry.

  • Travel ~25% mostly within China and other parts of Asia


​​​​​​​You have:

  • At least 7+ years of experience in Global Supply Management with mechanical components (Sheet metal, plastic injection molded parts, anodized aluminum, etc.).  Electro-mechanical parts experience a bonus (IML, LDS, Connectors, etc). Display commodity experience strong bonus.

  • Develop a nuanced understanding of the commodity landscape in mechanicals and enclosures in order to forecast industry trends and gauge emerging competitive forces. Identify changes in buyer and supplier leverage within core materials markets and use competitive dynamics to Square’s advantage.  

  • A demonstrated ability to articulate complex manufacturing & supply chain concepts to business & engineering stakeholders

  • Proficient in highly independent work, remote work

  • ME Preferred, MBA is a plus.  Supply Chain management degree, also considered.

  • Technical background highly preferred.

  • Knowledge of and experience with, global supplier development & management, hardware development schedules, and cost management

  • Strong negotiation skills

  • Proven track record of meeting challenging organizational objectives

  • Excellent communication skills, ability to work in multinational environments, driven and motivated by accomplishing world-class objectives

  • Must have exceptional ability to maintain and develop relationships within cross-functional teams within Square as well as suppliers’ teams and management

  • Great attention to detail with strong written/verbal communication skills

  • Exceptional analytical and Excel skills

  • Exceptional relationship management skills for dealing with Square’s diverse supply base.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.