Account Executive, SMB

  • Full-time
  • Current Square Employee?: Apply via go/jobs with your Square email.

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Our Sales Department has an infectiously positive attitude and commitment to succeed. We are looking for Account Executives for our SMB Sales Team. In this role, you will report to an Account Management Lead. Your entrepreneurial spirit and passion for problem-solving help you find opportunities for Square to help merchants grow. Your extraordinary communication skills help you connect with customers by email and phone - quickly establishing trust and partnership, and building value throughout the sales process.

You will:

  • Achieve and exceed quarterly sales goals
  • Lead in developing and circulating your best practices which are the foundation of this growing team
  • Listen to the needs of the market and share with Product, Marketing and Partnerships teams
  • Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions
  • Be an outward-facing ambassador of Square’s beliefs, brand, and products
  • Communicate with prospects by phone and email (80% of time)
  • Have fun and not take yourself too seriously

Qualifications

You have: 

  • Experience in overachievement of sales quota
  • 1+ year in a qualifying or prospecting role
  • A BA/BS degree or relevant experience
  • Experience and/or strong interest in outbound sales and prospecting
  • A structured thought process with the ability to assess business opportunities and read prospective buyers
  • The ability to gather support from internal experts and external partners to position Square against competition
  • Genuine curiosity about people and business, and have the natural ability to inspire passion in others
  • An interest in implementing feedback, and dedication to the improvement of your craft
  • The ability to adapt to new situations quickly and think on your feet
  • Tenacity and determination

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

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