Product Designer, Point of Sale Customer Marketing

  • San Francisco, CA, USA
  • Full-time
  • Current Square Employee?: Apply via go/jobs

Company Description

We believe everyone should be able to participate and thrive in the economy, so we’re building tools that make commerce easier and more accessible to all. We began with a little white credit card reader but haven’t stopped there.

We started Square Capital to serve as a trusted partner to our sellers, facilitating the funding they need to take the next important step in their business. Our role in the Square ecosystem puts us in a unique position to expand access to capital to more businesses of all sizes. Using technology and data, we bring simplicity, flexibility, and transparency to financial products, creating a more inclusive financial system.

And with Square Installments we’re redefining consumer financing with products that allow shoppers to spread the cost of large purchases over time, with clear and transparent terms. As a result, Square sellers are seeing significant growth by offering this flexible new payment method.

Learn more about Capital’s mission at https://squareup.com/capital/access.

Job Description

***For consideration, please submit a link to your portfolio***

We are looking for a senior-level Product Designer to lead design execution for Square Marketing. Square Marketing is a flexible multi-channel marketing tool that allows Square sellers to grow their business and keep customers coming back through email, Facebook, and receipts. We are looking for a strong design presence to help establish a vision for the product that will empower businesses of all sizes to grow and engage with their customer bases.

From the beginning, its been part of our core business strategy that Product Design play a central role in our product development process: we employ design thinking to build easy-to-use tools that help our merchants better run their businesses. Designers at Square take projects from napkins sketches to final visual specifications, so in this role youll be conducting research, mocking up wireframes on new ideas, and presenting work and progress to Square executives.

Qualifications

You have:

  • A minimum of (6) years of relevant experience.

  • Experience turning complex problems into simple and engaging customer experiences across multiple platforms, specifically responsive web.

  • Demonstrated comfort with an iterative design process and ability to closely collaborate with product, engineering, and marketing teams during the product development process.

  • Exceptional visual and interaction design taste and ability to set a high quality bar for your team.

  • Ability to rapidly prototype solutions at varying levels of resolution.

  • Strong communications skills and ability to provide and accept feedback and constructive criticism.

  • Experience mentoring other designers on your team.

Even better:

  • Experience conducting customer research ranging from insight protocols to usability tests.

  • Experience designing for email and an understanding of major online ad platforms.

  • Familiarity with CSS, HTML, and JavaScript.

  • Interest and experience in brand design.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.