Manager, Business Development Representatives

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is looking for a passionate frontline manager to develop and manage our San Francisco based BDR team. Your main focus will be ensuring your team is delivering repeatable & profitable pipeline and developing the future AEs of Square. These two objectives are crucial in scaling the sales organization and providing a predictable revenue and profit stream. You will measure BDR performance by profit pipeline sourced & closed, monitor & coach daily activity inputs such as calls & emails, and work with Sales leadership to ensure upmarket profitable BDR opportunities are closing. Your entrepreneurship will be a valuable contribution to developing Square’s sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This role reports directly to our Head of Sales Development.

You will:

  • Manage a team of BDRs

  • Provide day to day coaching & professional development, including weekly 1:1 meetings, weekly shadow sessions, and routine co-selling

  • Understand the nuances between verticals within our ideal customer profile segments

  • Continue to grow the team through recruiting, onboarding, and training new BDRs

  • Drive strategic initiatives across BDR to increase profit contribution

  • Optimize the BDR program in STL across all our KPIs and deliver ROI

  • Track and communicate weekly goals to team to drive consistent performance week over week

  • Become an integral part of Sales Leadership at Square


You have:

  • 2+ years of experience in a sales closing role or 1+ years of experience managing a sales development or sales team

  • BA/BS degree or equivalent

  • A track record of problem-solving and fearless with trying new ideas and concepts

  • Undeniable passion for Square & Square Sales specifically

  • Ability, knowledge, and hunger to step in as player-coach on a daily basis that includes tactical management of reps, outbound calls & shadows, and superior knowledge in SFDC operations

  • Background of hiring, training, and enabling reps for success

  • Impeccable organizational and time management skills

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.