Product Manager, Restaurants

  • New York, NY
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As Square expands to meet the needs of a broader seller base, it is critical to invest in vertical integration to achieve unmatched experiences and technical capabilities. 

The Restaurants team within Square is a focused initiative charged with empowering Food & Drink businesses of all kinds to start, run, and grow their businesses through advanced workflows, specialized products, business insights, and inclusion in the greater Square ecosystem. This is core to our growth plans. This position will require strategic thinking and methodical execution. You will drive ambitious growth metrics and own the details of the solution from deep in the stack through the end user experience. 

To accomplish this you will work with our leadership team and business leaders to deliver on the investment strategy. If you’re looking to change the way an industry operates and drive impact at a high-growth company, you will find this role compelling, challenging, and rewarding. 

You will

  • Own the technical health and user experience for a suite of products across multiple platforms

  • Drive the product roadmap and growth strategy for Square for Restaurants

  • Develop innovative and industry-leading products across desktop, mobile, and native platforms that uniquely serve Square’s customers

  • Execute the delivery timelines for the work required to drive growth, experience, and health

  • Work with our leadership team as well as leaders across verticals (Managed Payments, Point of Sale, Caviar, Capital), and organizations (Product, Marketing, Sales, Customer Success, Partnerships.) to grow our active Square for Restaurants user base

  • Inspire your cross-functional peers and executives in order to build a strong partnership in delivering excellent products and services

  • Influence key stakeholders throughout Square in order to align intent, resources, and prioritization

  • Manage and mentor a product development team in order to achieve individual and team goals

Qualifications

You have

  • Experience driving key strategies that shaped the investment portfolio of an organization

  • Experience driving growth initiatives that require deeper data analysis (DAU/MAU/LTV are terms and measurements you are drawn to) as well as working through seams and removing friction

  • Strong customer empathy and experience shaping product direction and execution based on customer needs

  • Navigated product scale challenges in a high growth environment

  • Managed a high performing team that consistently delivers

  • Developed industry-leading products that have gained a strong followership and product loyalty

  • Served as an evangelist for a product group

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.