Hardware (NPI + Sustaining) Operations Program Manager
- San Francisco, CA
The Square Hardware team is looking for a dedicated Operations Program Manager to be responsible for taking a product from development to mass production. This individual will have total factory ownership and strong operational management experience to manage selected OEMs and achieve objectives for Square.
This person will lead and manage the effort to take a program from ramp to end of life cycle while working closely with Engineering and Quality to resolve quality and/or yield issues.
Work cross-functionally with engineering, planning, & product marketing to ensure that final product supply can meet demand.
Collaborate with the same cross-functional team to coordinate product launch timing
Build strong relationships with CMs to ensure high quality and to ensure a predictable supply.
Manage overall capacity plan, including coordination of equipment, fixture & materials for ramp
Work closely with the engineering, quality, and product teams to identify risks and opportunities in manufacturing / production
Be responsible for operational readiness of new production
Provide initial assessment for manufacturability of early product designs
Drive manufacturing efficiency and yield improvements for post-ramp products
Work closely with GSMs to ensure component supply matches the build plan
Work alongside the hardware engineering team during development to prepare for EVT, DVT, PVT & ramp. This includes: factory support & build-readiness prep
Bachelors degree plus minimum 3 years experience in a supply chain or similar operations role.
Product development or relevant engineering experience (preferred)
Willingness to travel ~30% of the time