Launch Project Manager, Partnerships
- San Francisco, CA
We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.
The Partnerships Team is responsible for the end-to-end development and deployment of Square’s Partnership strategy globally. This includes working closely with our product and platform teams to develop strategy and partner-facing experiences, developing relationships with external and internal parties, and executing the deployment and ongoing growth of partnerships across a cross-functional team within Square.
We are looking for a Launch Project Manager to work with cross-functional teams to tightly manage the launch of partner integrations with Square APIs, and to create urgency that shortens launch timelines. The successful candidate will have experience in 1/ managing technical projects inside an enterprise technology organization, 2/ creating business processes from scratch, and 3/ working with cross-functional technical teams to deliver solutions. You’ll be comfortable dealing with complex, cross-functional and external-facing projects, unstructured product problems, varied priorities and personalities, and using influence to achieve goals.
Develop and implement project plans for launching integrations with partners of all sizes, including defining milestone and completion timelines, role definitions, and preferred communication/collaboration channels.
Work with cross-functional teams to mitigate launch blockers and dependencies, including pre-launch quality assurance testing and post-launch integration testing, and escalate when appropriate.
Regularly report out to the broader organization the progress across all concurrent projects, with deep insights into common bottlenecks, showing how data is being used to optimize the projects.
A career that demonstrates exceptional success. On the Partnerships team we’re looking for motivated, mission-driven individuals who have shown they have been successful in technical project management.
Minimum of 5 years of experience in project or program management
Experience working cross-functionally in technical organization
Experience creating project plans and using Jira and other industry-standard project tools
Technical Product Management experience not needed, but a plus
Experience in Partner Management or Account Management not needed, but a plus
Excellent problem solver, multitasker, and communicator
Strong meeting facilitation and presentation skills
At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.