Design Director, Product Marketing

  • New York, NY
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square, Inc. New York is looking for a Design Director (Product Marketing) to oversee the Design group on our East Coast Creative team. You will collaborate with our various product and marketing teams, including PMs, PMMs, Product Designers and Engineers to craft smart, effective marketing solutions that help tell the story of Square’s growing ecosystem of products. We work across the latest emerging platforms, covering web and mobile experiences, UX, UI, visual design, prototyping, experiential installations, photography, video, and animation.

You’ll be directing and contributing to all aspects of our visual communications, building, managing, and mentoring a team of growing to highly experienced and multidisciplinary Designers and Art Directors, collaborating with other disciplines, and presenting work to partners and executive leadership. You are confident enough to share and sell your ideas, and perceptive enough to know when to encourage others to share theirs. Experience in and passion for people management is a must, and there will be a core component of strategy to the job as well: you’ll be asked to connect dots, organize thoughts and develop plans to match teams’ expectations.

You will: 

  • Collaborate cross-functionally with Copy, Strategy, Engineering, Product, and Program Management to define key objectives for each deliverable and campaigns
  • Define team processes that focus on end-to-end support of Square’s marketing efforts, through research, strategy, execution, launch and beyond
  • Champion Square’s brand standards and design systems
  • Motivate and encourage your team to make sure the output of our efforts is the best it can be, maintaining a high level of creative execution while meeting the needs of our stakeholders
  • Provide guidance on how our team of designers can grow and progress their careers at Square
  • Shape the vision of a team that aligns with the Creative Studio’s and Square’s future, ultimately making sure that the team supports the success of our sellers


You have:

  • 10+ years' experience
  • Experience in people leadership and management; this includes: hiring, training and developing, leadership-by-example, and organizational design
  • Aesthetic sensibilities and experience executing multiple styles of digital, product, illustration, film, and motion graphics concepts
  • Great understanding of the opportunities and limitations of the modern web
  • An ability to oversee the development process of a project and quality control on functionality and design polish
  • A positive attitude with an open mindset and a will to improve to serve Square’s mission statement

For consideration, please include your portfolio in your application.**

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources