Courier Growth Associate, Caviar

  • New York, NY
  • Full-time

Company Description

Caviar is changing the way businesses and consumers order food from restaurants. We believe that everyone should have access to the best eateries in their city without any hassles. Want your favorite burger joint, but hate the traffic and long lines? We're a team of passionate foodies solving that exact problem for your home and office. At Caviar, we believe in an environment that allows you to be creative and go beyond the call of duty. We're looking for exceptionally talented individuals who want to learn and grow with the company. Each and every day counts - you'll make a direct impact to the business starting from Day 1.

Job Description

The Courier Growth Associate is an organized and strategic individual who will play a key role in driving Caviar’s fleet growth nationwide. Your goal is to ensure that each market is acquiring high quality candidates in a cost efficient manner at the needed rate to drive sufficient supply. To achieve that, you will own Caviar’s Candidate Sourcing strategy for two business lines, Caviar Marketplace (Couriers) and Caviar for Companies (Catering Captains). The role will oversee applicant sourcing including vendor relationships, acquisition budget management, and reporting and testing. 

You are hungry to succeed and willing to roll up your sleeves to make it in a fast-moving company at the forefront of on-demand food delivery and ordering. You can communicate effectively with cross-functional stakeholders and are solution oriented. Reporting directly to Caviar’s Courier Acquisition Manager, this role will allow you to make a significant impact on how Caviar scales its operations in new and existing markets. 

This role can sit in San Francisco OR NYC*

You will:

  • Oversee applicant forecasting and manage top-of-funnel applicant advancement to align with fleet growth targets

  • Manage the Caviar Marketplace and Caviar for Companies’ referral programs, including ROI evaluation and strategy iteration

  • Manage external vendor partnerships for applicant sourcing, including tracking and reporting on applicant sourcing metrics

  • Run lead generation tests with prospective and existing external partners / affiliate marketers

  • Support market expansion efforts to ensure that new markets have a sufficient supply of applicants

  • Collaborate with the Courier Comms Manager to improve Courier and Catering Captain job ad copy and assets

  • Own the new Courier equipment program and ensure that Caviar maintains sufficient thermal bag inventory

Qualifications

You have: 

  • 2-3 years of experience working in acquisition marketing, job advertising, business intelligence, strategy or management consulting role

  • Experience managing external vendor relationships (preferred)

  • Strong analytical skills and familiarity with statistical testing

  • A demonstrated ability and desire to think and act like an owner. You take a highly proactive approach to identifying challenges, developing solutions, and taking charge of the implementation

  • The skill-set to work cross-functionally to accomplish tasks, projects and solve problems to achieve company objectives

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.