Tax Operations Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square Payroll has automated one of the most complex administrative aspects of running a business by making our customers payroll tax filings happen seamlessly. We are helping businesses hire, retain and pay great talent so they can grow their business. We are looking for an experienced Tax Operations team lead who will be responsible for ensuring we complete filing and payments timely and accurately for our customers. This leader will play an integral part of Square Payrolls success by scaling the tax team, driving tax planning and proactively delivering an outstanding product to our customers.

You will:

  • Lead payroll tax operations, ensuring customer tax payments and filings are made efficiently, accurately and on-time
  • Design, implement and document procedures that are scalable in an evolving payroll operations environment and ensure consistently accurate results
  • Identify, document, and solve operational problems arising as a result of product bugs and limitations or customer error
  • Design and implement new features and internal tools that will drive a scalable tax operations strategy through automation
  • Train and mentor team members to pass on your deep industry knowledge of tax
  • Collaborate with product managers, designers and engineers to create the best end-to-end product experience for our customers


You have:

  • 5+ years working in Tax or Finance and 2+ years as a Tax Manager or Finance Manager
  • A Bachelors degree in Finance, Accounting, Economics or related field 
  • Experience working in payroll tax a plus
  • Critical thinking, strong decision making abilities and familiarity in scaling a tax operations team
  • Comfort operating in a fast-paced, innovative and ever-changing dynamic environment
  • Excellent written and verbal communication skills & strong attention to detail
  • Passion for building tools and ensuring our customers have the best experience  
  • Fast learner who will be able to become a subject matter expert in payroll in a short time
  • Experience leading a growing team

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources