Analytics Lead, Risk Strategy & Analytics

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

In Risk Strategy & Analytics at Square, you'll design, build, and operationalize systems and processes to root out high-risk activity across the Square platform. We are looking for an Analytics Lead to join our Risk Strategy & Analytics team, which is directly responsible for the organizations most important cross functional projects and engagements.

The Strategy & Analytics Lead will be directly responsible for the management of major risk areas. You will focus on building and evolving risk strategy, balancing safe growth across Squares products and markets with a seamless customer experience. You will leverage your analytical skills and experience to optimize decision making across our risk processes. 

You will:

  • Lead a team of 4-6 Analysts and Program Managers who directly handle risk strategy and policy. Help guide and optimize their work through problem structuring, progress management and communication improvements. Develop their analytical skills and business expertise through investing time in coaching and identifying and promoting opportunities for growth

  • Manage cross-functional working groups with Product, Engineering, Operations, and Data Science teams to address our major risk areas 

  • Optimize risk decision making, balancing loss mitigation with growth and seller experience  

  • Design and report on KPIs to leadership throughout the company

  • Deliver key parts of our annual planning, from opportunity identification to enabling resource allocation decisions

  • Proactively identify, scope and deliver initiatives to improve the performance of the organization

  • Manage multiple complex projects, often with timelines that require prioritization


You have:

  • Excellent academic background in a mathematics/statistics or science-related field

  • At least 8 years of highly quantitative experience. Experience with Risk and/or Payments desired. 

  • Experience managing multiple functions concurrently with at least 5 direct reports

  • Ability to structure complex problems, drive to data-driven solutions and project-manage their implementation.

  • Proven track record of managing relationships and delivering projects in partnership with a wide variety of teams and functions within a medium-large company

  • Expertise in statistical analysis, forecasting and modeling, with an interest in new analytical techniques and their applications to improving quality and efficiency.

  • Experience with SQL, Python and Looker are strong plusses, excellent Excel skills are essential

  • Ability to translate quantitative data into actionable business recommendations and communicate complex data concepts to both senior and junior levels within the organization. Strong written and presentation skills are important

  • Familiarity with data engineering concepts, construction and management of data pipelines

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.