Managing Editor, Town Square

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square’s Content Marketing team provides independent businesses with valuable information, actionable insights, and inspiration. We develop content that works throughout the marketing funnel and is distributed as part of a number of strategies. The main house for all of our content is the Town Square blog.  

This role will oversee Town Square, acting as its Managing Editor, focusing specifically on reader retention. You will set the Town Square editorial agenda and generate story ideas. You will oversee the editorial calendar and own the day-to-day operations, taking a lead role in editing and managing editorial process and governance.  You will develop a strategy for working with freelancers, contributors, and partners -- and manage a budget. And you will develop strategies for driving visitors to the site through syndication and then encouraging repeat visits. 

You should bring a creative and innovative point of view to the team as we aim to build Town Square as a go-to resource for independent businesses. This includes partnering with the Content Marketing Lead to create a stellar user experience and a cutting edge analytics framework.

This role works closely with the rest of the Content Marketing team as well as cross-functionally with Communications, Brand, Social Media, SEO, Demand Generation, Product Marketing, and Creative to create content and build marketing strategies. 

*Please provide examples of your previously published work.

You will:

  • Oversee the Town Square Blog, setting an editorial vision that encourages repeat visits and aligns with broader Content Marketing goals

  • Own the day-to-day editorial operations, including the editorial calendar, processes, and governance

  • Manage our freelance and contributor strategy and operations

  • Write and edit blog posts, whitepapers, infographics, and any other content that might cross your desk

  • Develop and own distribution and syndication strategies for Town Square

  • Measure and analyze content performance of Town Square to inform ongoing strategies

  • Partner with stakeholders to optimize the Town Square experience to better engage users


You have: 

  • 4-6 years of post-university work experience and a BA/BS in a related field such as journalism, marketing, or communications

  • Experience in editorial and strategic content marketing, with a focus on business, finance, or technology

  • Experience building a brand blog and/or running a publication

  • A love of writing and content production, and top notch editing skills

  • The ability to think strategically and develop comprehensive narratives that align with brand goals

  • Experience managing a team of writers and contributors

  • Track record of developing and managing a robust editorial calendar, balancing campaign content with pure editorial

  • Working knowledge of SEO best practices, search engine algorithms, and ranking strategies

  • Knowledge of editorial and content measurement, and how to use it to fuel performance

  • An energetic and willing attitude

Even Better:

  • Experience in B2B marketing, with exposure to both small, medium, and enterprise businesses

  • Knowledge of UX principles

  • Experience working on a global team

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.