Legal Operations eBilling Coordinator

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Legal Operations is a multi-disciplinary team charged with improving and maintaining the Legal team's internal processes, systems, and technology tools. Our responsibilities include vendor/financial spend management, contracts management, knowledge management, increasing overall operational effectiveness by implementing new technologies and policies, and special projects. Working collaboratively across Square, we keep Legal a well-oiled machine.

As a Legal Operations eBilling Coordinator you will administer the department’s eBilling platform, enforce our Billing Guidelines, review and analyze external spend and interact with Square’s legal vendors.  With a strong financial acumen and an eye for detail, you will help execute our goal to reduce legal spend, while improving visibility, value, and forecasting.  

You will: 

  • Be the primary contact for Legal & Compliance invoices and vendor management (internally & externally)

  • Build and manage relationships with billing teams from law firm partners and legal vendors

  • Manage law firm and vendor onboarding process in eBilling and AP platforms

  • Partner with Legal leads to understand the nature of their work and any unique billing and financial requirements 

  • Manage the invoice process, including audits for data accuracy, adherence of billing guidelines, and financial controls

  • Analyze rejections/deductions, troubleshoot and resolve issues, coordinate and process revisions/adjustments

  • Monitor and reconcile invoices between our eBilling and AP systems

  • Provide routine and ad hoc analysis and reporting; proactively identify trends influencing legal spending

  • Liaise with Legal Ops Lead and Accounting to manage monthly accruals

  • Facilitate training sessions on eBilling platform

  • Develop playbooks on fee arrangements, discounts, and other data to act as resources when auditing portfolio of outside counsel/vendors 

  • Customize reports and matter management templates to support internal teams

  • Identify opportunities to improve processes, share best practices, and improve efficiency with the Legal team’s eBilling and financial processes

  • Support and manage various ad hoc projects within the team as needed


You have:

  • 5+ years experience in international accounts payable or accounting required; preference for legal specific experience (in-house or law firm)

  • 3+ years Legal eBilling management experience required; preference for experience in Simple Legal or Legal Tracker

  • Advanced Excel skills (i.e. creating and manipulating pivot tables, vLookup, formulas, formatting) required

  • The ability to build strong relationships within the Legal team, and other cross-functional stakeholders including AP, Procurement, Accounting, Infosec, IT,  and other operational teams

  • Strong attention to detail; conscientious attitude and commitment to quality and accuracy 

  • Strong client service orientation; solutions oriented

  • Time management awareness; proactively scopes project requirements to meet deadlines 

  • A team player attitude; can easily handle multi-tasking between shifting priorities

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources