Relationship Lead, Payments Partnerships and Industry Relations

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Relationship Lead, Payments Partnerships and Industry Relations will be a key member of a managed payments business development and relationships team, working alongside product, operations and engineering teams to execute our global payments strategy. This position is full-time and based in San Francisco with 15% travel expected.

You will:

  • Build and manage new strategic relationships with payment industry partners

  • Define and execute on a comprehensive global payments strategy for Square in the rapidly evolving mobile payments space

  • Strengthen the influence and market position of Square’s business and brand while fostering and growing joint marketing and promotion opportunities with critical industry stakeholders

  • Expand our partner and product footprint globally, accelerating the distribution of both new and existing Square offerings

  • Understand Square’s competitive position and implement programs to further payments products, services and strategic objectives

  • Lead and support management for Square’s strategic industry initiatives, including the partner engagements required to enable new products and platforms

  • Maximize current partnerships through detailed and proactive account management, working with partners to define, iterate and enable new initiatives and products

  • Research and analyze industry trends and opportunities for Square to further distinguish its positioning and payments products

  • Condition the expectations and dynamics of key industry influencers while managing external influences and impacts on Square’s role in the ecosystem


You have:

  • Prior experience and solid understanding of payment industry and its current evolution both domestically and abroad preferred

  • An ability to lead cross-functional projects and interact at all levels with diverse roles including engineers, business partners and executive leadership

  • Deep analytical skills that enable analysis of nascent industry movements

  • A clear written and verbal communication and presentation skills

  • Strong relationship building skills coupled with the ability to develop consensus

  • Understanding of the PSP business model and shown ability in a payments context preferred

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources