Executive Assistant- Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Square is looking for a dynamic and creative individual to join the Executive Assistant organization, supporting our top executives and their teams. Our Executive Assistants are the strategic partners who hold everything together - from calendaring and travel, to reporting processes and team support, you will participate in confidential and high priority efforts to support Square's goals. The Square EA Team is a centralized organization, where EAs report into EA Managers. We are looking for an EA with management experience, who has a natural passion for learning and people development, enjoys taking on new tasks and projects, and who excels at being mindful of details in an energetic environment.

EA People Lead Responsibilities

  • People Management Responsibilities
  • Lead ~10 Executive Assistants with varying levels of experience
  • Manage administrative responsibilities for directs, including time cards, time-off approval and balance, reporting processes approval, Workday management, team resource maintenance.
  • Communicate job and performance expectations through consolidation, synthesis, and delivery of performance feedback during our performance review and promotion cycles 
  • Support directs’ effectiveness and successful development of their job responsibilities through dynamic coaching, mentorship, and advocacy, varying across the needs of each direct’s. 
  • Collaborate with other EA Leads and partners on team-wide matters, including annual and incremental budget planning processes, team-wide load balancing, identifying trends and recommending systemic improvements. 
  • Active participant in department-wide promotion and compensation calibration, recruiting outlook and hiring processes, and other team building programs.
 

Executive Assistant Responsibilities

  • Provide administrative support to our Seller business lead, maintaining sensitive and complex calendars, requiring coordination with both internal and external executives, partners, and EAs
  • Be the executive’s right hand by attending important meetings, being an active participant and knowledgeable resource, while ensuring executive preparation and effectiveness
  • Manage projects simultaneously, identifying gaps and taking ownership of projects; assisting with compiling and preparing material and agendas for team meetings, such as all-hands presentations and events 
  • Develop a understanding of the team and field requests from internal and external contacts, making a point to be available and approachable
  • Maintain relationships with cross-functional business partners to help support Seller programs and goals

Qualifications

You have:

  • 5+ years of relevant professional experience as an Executive Assistant, or experience in a similar organizational function (Recruiting, HR, etc.)
  • Minimum of 3 years managing a team
  • Experience supporting a variety of different executives and teams 
  • Experience handling multiple administrative and executive support tasks and projects, and communicating with all types of personalities and team members
  • Appreciation for the challenges of supporting a growing team of diverse personalities and programs
  • Value teamwork at all levels, while remaining proactive, resourceful, and efficient

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources