Product Analyst, Web and SEO

Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

We're looking for a Product Analyst to lead efforts to measure our website and SEO performance, and feed that measurement into high-level strategy for the two groups and their partners. You'll work with partners in web strategy, global marketing, data science, and product to answer challenging questions that directly improve our customer experience and Square’s growth. As a Product Analyst supporting this group, your role will be a hybrid of traditional roles in product analytics, data science, and business intelligence. You will summarize trends and insights through the vast amount of data captured by Square and develop relevant strategies to grow Square while maintaining customer experience. You will help build and promote a culture of experimentation and self-serve access to data to make better and faster decisions.

You will:

Be the expert on web and SEO data and establish and promote best practices through experimentation and rigorous measurement.
Design and analyze A/B experiments to evaluate the impact of changes we make
Define KPIs, build ETLs, construct dashboards and other tools for you and other partners to monitor our web and SEO health.
Break down nuanced, complex data for partners, while keeping customer and business context in mind.
Challenge assumptions and pressure-test analyses.
Use data to advocate for our customers’ experience.

For more insight into what Square Product Analysts do, check out this blog post: https://medium.com/square-corner-blog/product-analytics-at-square-8796766a14e3

Qualifications

You have:

5+ years of experience in an analytics role (e.g. web analytics, product analytics, data science).
A Bachelor's degree or higher, preferably in a quantitative discipline (e.g., Economics, Mathematics, Finance, Physical Sciences) or equivalent experience in an analytics role.
Experience using data analysis and visualization tools (e.g. SQL, R, Tableau, Looker).
Familiarity with data warehouse development and best practices.
Experience delivering on data projects with multiple, often senior, stakeholders.

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

Perks

At Square, we want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Flexible time off
Learning and Development resources