Corporate Communications Associate

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Our communications team is made up of tough, quick-witted, entrepreneurial, and intellectually-curious people. We communicate to the world Square’s purpose to empower businesses and individuals with elegant tools that give them an advantage where they previously and unfairly had none. We are looking for an Associate to support and manage efforts for our Corporate Communications team. 

You Will:

  • Support Square’s corporate communications efforts, advance and protect the company’s reputation. This includes the development and execution of proactive and reactive communications strategies for activities related to financial reporting, M&A, partnerships, customer success, executive communications, culture, and inclusion & diversity initiatives. 

  • Work cross-functionally with many teams inside Square, including finance, investor relations, legal, government relations, design, product communications, engineering, support, HR, and others.

  • Identify key customers, develop metrics, and build pitches that effectively articulate Square’s purpose, message, and business model to multiple audiences, including partners and media.

  • Support the quarterly earnings process, including researching and identifying seller stories and metrics for inclusion in our announcements, briefing executives, and working with financial press.

  • Develop and maintain business and beat reporter relationships both nationally and locally.

  • Support other public reporting communications requirements and management of any corporate issues and crises, as needed.

  • Develop written materials, including briefing docs, communications plans and FAQs, blog posts, and other collateral.


You have:

  • Bachelor’s degree.

  • 3-5 years relevant work experience at either a PR agency or on an in-house communications team.

  • Previous communications experience with publicly-traded companies.

  • Experience pitching financial, business, technology, and vertical publications.

  • An understanding of the bigger-picture and a knack for advancing company narratives in the down-cycles between corporate announcements.

  • Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders.

  • Strong and prolific writing and editing skills.

  • Skills in planning, organizing, prioritizing and executing simultaneous projects and activities.

  • Experience working cross-functionally with senior leadership and teams across an organization, including finance, legal, product, engineering, business, sales, and customer support.

  • A self-starter attitude: you instinctively and consistently create personal and professional stretch goals and meet them.

  • Curiosity, creative thinking, and a sense of humor.

  • An appreciation of the Oxford comma.


Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources