Corporate Communications Associate
- San Francisco, CA
Our communications team is made up of tough, quick-witted, entrepreneurial, and intellectually-curious people. We communicate to the world Square’s purpose to empower businesses and individuals with elegant tools that give them an advantage where they previously and unfairly had none. We are looking for an Associate to support and manage efforts for our Corporate Communications team.
Support Square’s corporate communications efforts, advance and protect the company’s reputation. This includes the development and execution of proactive and reactive communications strategies for activities related to financial reporting, M&A, partnerships, customer success, executive communications, culture, and inclusion & diversity initiatives.
Work cross-functionally with many teams inside Square, including finance, investor relations, legal, government relations, design, product communications, engineering, support, HR, and others.
Identify key customers, develop metrics, and build pitches that effectively articulate Square’s purpose, message, and business model to multiple audiences, including partners and media.
Support the quarterly earnings process, including researching and identifying seller stories and metrics for inclusion in our announcements, briefing executives, and working with financial press.
Develop and maintain business and beat reporter relationships both nationally and locally.
Support other public reporting communications requirements and management of any corporate issues and crises, as needed.
Develop written materials, including briefing docs, communications plans and FAQs, blog posts, and other collateral.
3-5 years relevant work experience at either a PR agency or on an in-house communications team.
Previous communications experience with publicly-traded companies.
Experience pitching financial, business, technology, and vertical publications.
An understanding of the bigger-picture and a knack for advancing company narratives in the down-cycles between corporate announcements.
Ability to synthesize complex concepts to create key messages that are consistent but tailored to various stakeholders.
Strong and prolific writing and editing skills.
Skills in planning, organizing, prioritizing and executing simultaneous projects and activities.
Experience working cross-functionally with senior leadership and teams across an organization, including finance, legal, product, engineering, business, sales, and customer support.
A self-starter attitude: you instinctively and consistently create personal and professional stretch goals and meet them.
Curiosity, creative thinking, and a sense of humor.
An appreciation of the Oxford comma.