Senior HR Business Partner, Cash App

  • San Francisco, CA
  • Full-time

Company Description

Cash App is the fastest growing financial brand in the world. Built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to the world’s most dynamic money app.

Loved by customers and by pop culture, we’ve held the #1 spot in finance on the App Store for almost two years. We’ve even stolen the #1 overall spot from Facebook, YouTube, Instagram, and Snapchat.

With offices around the globe, Cash App is bringing a better way to send, spend, and save to anyone who has ever sought an alternative to today’s banking system.

Job Description

We are seeking an experienced HR professional to support our growing global Cash App team with individuals around the world. You will be instrumental in initiating and driving People programs/initiatives across the Cash organization, with considerable focus on scaling for growth and culture retention.

The ideal candidate is one who is interested in making a significant impact in one of the most valued and visible groups in the company and  You excel in a fast-paced, high engagement environment and possess an extraordinary desire to innovate. You will have the opportunity to create and deliver unique People programs and tools to support a rapidly growing and distinct organization. You will be on the front line working closely with leaders throughout the organization, are comfortable influencing key partners, and driving initiatives forward despite any unexpected roadblocks.

You Will:

  • Partner with Cash App leadership to build best-in-class people programs in onboarding/exit, performance management, learning & development, and recognition in partnership with our foundation teams.

  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.

  • Support and proactively monitor performance management processes (annual/mid year review process) to identify areas for improvement and use findings to recommend improvements in the efficiency and effectiveness of processes & systems.

  • Analyze and interpret various types of employee data e.g. compensation, job levels, and attrition to guide decision making and provide proactive solutions to your client group

  • Work closely with leads to create action plans from Pulse, analyzing and distilling results and comments in a manner that leads to actionable insights. Facilitates action planning and follows up as needed.

  • Provide HR expertise in the areas of feedback, development and coaching, and organizational development.

  • Support the implementation and administration of employee policies.




You have:

  • BA/BS degree in related field, with 5-7 years of experience in a HR related function

  • Experience collaborating across the organization.

  • Experience utilizing company policies and practices to determine appropriate action.

  • Experience working with confidential information.

  • Analytical, problem solving and troubleshooting experience.

  • Project management experience and leading cross-functional teams to make an impact and deliver work on time.

  • Experience working both independently and in a team environment.

  • Experience with customer service, communication and cross group collaboration.

  • Experience influencing, communicating, and presenting at all levels of the organization.

  • Experience dealing with ambiguity.

  • Experience working on more than one project and priority at a time.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. 


At Square, we want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Meal reimbursements
  • Wellness perks
  • Paid parental leave
  • Flexible time off
  • Learning and Development resources