Channel Partnerships Manager
- San Francisco, CA
The Channel Partnerships Manager role is responsible for building and executing scalable programs that benefit Square and Square’s Solutions (Channel) Partners. You will be primarily focused on recruiting and managing referral and reseller partners to sell Square’s products into their customer bases, working very closely with Product and Engineering teams. You will become an expert on how Square’s products and value propositions can enhance the way partner’s refer/sell and build commerce solutions for sellers. This is an exciting opportunity working with Square partners across omnichannel commerce ecosystem.
This is a critical role on the Solutions (Channel) Partnerships team, and you will be required to have a good mix of abilities that include: rapidly iterate the channel program from a test and learn methodology, aligning incentives to drive a positive partner and seller experience, ability to empathize and understand how partners work with sellers, and a desire to drive for significant growth in our business.
Build a channel program by identifying target partners that can effectively sell/integrate or refer Square products
Develop and manage pipeline of prospective partners, from outreach, negotiations, and signing
Maintain direct and active relationships with partners, including proactive sales and technology enablement
Work closely with product teams to strategically deliver product training, assets, and marketing collateral
Be a liaison between partners and Product Management and Engineering teams
Be responsible for success metrics and partner growth
Operate with little oversight, be an executor, and be able to drive excitement and growth across partners
Leads with Vision and Purpose: Communicates a compelling and inspired vision and sense of common purpose. Invests time to look beyond what’s possible today. Sets clear milestones and holds people (and self) accountable to deliver
Executes Effectively: Successful track record of planning and execution with partners and internal stakeholders. Sets clear goals and measure, monitors process, progress, and results. Designs feedback processes into work to always stay on track. Drives revenue through building and managing pipeline.
Works Effectively with Senior Leaders: Can build relationships, sell and deal comfortably with executives. Can craft approaches that are perceived as positive and successful. Knows how to deliver to build credibility. Able to effectively negotiate contracts with partners
Leading Change: Successful record of leading organizational change. Passion for helping others succeed, especially in a channel and sales-specific or business related functions. Dedicated to helping partners improve, find purpose in the day-to-day, and coaching others
Fantastic Public Speaker, Inspirational and Motivational: comfortable delivering trainings, speaking engagements, hosting events, and managing a classroom filled with diverse background and unique content
Able to drive and manage cross-functional initiatives
3 - 5+ years of channel sales, partner referral, or business development experience, with a successful track record working with partners
Experience working with or for companies that focus on selling commerce solutions, including payments, POS, eCommerce, SaaS tools, Internet connectivity, and other B2B technology