Security Specialist II

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Safety Specialists focus on enhancing employee safety and security and positively impact the employee experience in a fast moving office environment at Square. This is accomplished through direct interaction with employees, contractors, and vendors, as well as partnering with building management and internal departments and teams. Safety Specialists are responsible for office safety and security, guest relationship management, responding to medical incidents, documentation and incident reporting, and other duties assigned to them as needed. Safety programs, inspections, and participation in company events are other included duties.

Under the direction of the Security Operations Supervisor, Safety Specialists safeguard Square employees, guests, and facilities from harm or other risks, including fire, theft, accidents, unauthorized access and property damage.

You will:

  • Maintain watch of facilities and equipment to prevent malfunction

  • Be able to stand for prolonged periods of time on post in varied conditions

  • Accommodate employee needs to enhance their work experience

  • Greet and provide high levels of service to employees, guests, and others at Square

  • Work in the Global Security Operations Center where you will support global regions and locations and the objectives of the global security program:
     

    • Security Operations

    • Travel Safety

    • Investigations

    • Incident response including crisis management programs

    • Security Technology and systems

    • Deployment of specific security programs and standards

    • Global Threats and Intelligence

  • Monitor radio, telephone, and other electronic notification systems and respond to calls for service

  • Report and document all incidents and complete daily security reports

  • Facilitate and ensure safety of visitors and employees in the event of an emergency evacuation 


  • Provide emergency first aid including AED and CPR when necessary

  • Participate in ongoing training

Qualifications

You have:

  • At least one-year experience as a Security Officer working under the direction of a BSIS licensed company.

  • Current California BSIS Guard Card

  • First-aid, CPR, and AED certification through either the American Heart Association or the Red Cross

  • Pass comprehensive background check

  • Excellent oral and written communication skills

  • Have outstanding customer service skills and be willing to engage staff in a pleasant manner

  • Knowledge of employee and facility protection systems: fire extinguishers, alarm systems, video management systems, access control systems, inspection systems, report writing systems

  • Willingness to confront trespassers or individuals intent on causing harm to employees or assets

  • Available to work a flexible schedule; including overtime, nights, weekends and holidays

  • Computer literacy with ability to work on Mac (desktop and iOS) and PC platforms

Physical Requirements:

  • Ability to lift and carry approximately 50 pounds

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources