Global Protective Intelligence and Travel Safety Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Global Protective Intelligence and Travel Safety Manager is responsible for oversight of the travel security program, background investigations, workplace violence prevention program, protective intelligence, threat management, event security, and geopolitical analysis.

You will:

  • Manage the employee travel safety program 

  • Collect and analyze open source intelligence data as it relates to the strategic goals of Square and the safety of its employees and assets worldwide

  • Manage the security of major events including advance operational aspects of protective services for events and public appearances of staff or executive team members

  • Manage vendors and staff on protective services details and have overall accountability for their success

  • Manage the security of major events 

  • Leverage your established relationships in private industry and government to protect Square and its interests

  • Oversee the safe workplace strategy and program 

  • Work closely with executive assistants and be immediately responsive to operational needs and requests

  • Ensure that our Global Security Operations Center (GSOC) Operators are properly trained to analyze and respond to global events 

  • Collaborate with cross-functional teams to best support their work while providing essential services that enhance safety

  • Serve as a core member of the Global Security Crisis Management Team 

  • Some travel (domestic and international) will be required

  • Report to the Global Head of Security


You have:

  • BA/BS degree or equivalent practical experience

  • 10 or more years of relevant industry experience including managing travel, intel, and executive protection 

  • Experience managing teams: Team building, analyst, investigations, communication, presentation, and cross-functional working skills

  • Ability to work effectively and collaboratively within a growing team and cross-functionally with members at all levels of the organization.

  • Strong interpersonal skills, team-oriented attitude, and superior attention to detail.

  • Ability to balance and prioritize multiple time-sensitive tasks effectively and independently.

  • A passion for Square and its customers

Even better:

You are seeking to use your background in intelligence, travel risk management, and executive protection to help build a program that protects the Square Brand. You utilize your skills and established network to protect Square in a manner that is flexible, scalable, effective, and in alignment with cultural values.

Some of the technologies we use and teach:

  • Mac, iOS, Windows

  • Perspective Incident Management system, GMail, Slack, Hangouts, Google business tools 

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources