Channel Partnerships Manager

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

The Channel Partnerships Manager role is responsible for building and executing scalable programs that benefit Square and Square’s Solutions (Channel) Partners. You will be primarily focused on recruiting and managing referral and reseller partners to sell Square’s products into their customer bases, working very closely with Product and Engineering teams. You will become an expert on how Square’s products and value propositions can enhance the way partner’s refer/sell and build commerce solutions for sellers. This is an exciting opportunity working with Square partners across omnichannel commerce ecosystem. 

This is a critical role on the Solutions (Channel) Partnerships team, and you will be required to have a good mix of abilities that include: rapidly iterate the channel program from a test and learn methodology, aligning incentives to drive a positive partner and seller experience, ability to empathize and understand how partners work with sellers, and a desire to drive for significant growth in our business. 

You will: 

  • Build a channel program by identifying target partners that can effectively sell/integrate or refer Square products

  • Develop and manage pipeline of prospective partners, from outreach, negotiations, and signing

  • Maintain direct and active relationships with partners, including proactive sales and technology enablement

  • Work closely with product teams to strategically deliver product training, assets, and marketing collateral 

  • Be a liaison between partners and Product Management and Engineering teams

  • Be responsible for success metrics and partner growth

  • Operate with little oversight, be an executor, and be able to drive excitement and growth across partners

Qualifications

Qualifications:

  • Leads with Vision and Purpose: Communicates a compelling and inspired vision and sense of common purpose. Invests time to look beyond what’s possible today. Sets clear milestones and holds people (and self) accountable to deliver

  • Executes Effectively: Successful track record of planning and execution with partners and internal stakeholders. Sets clear goals and measure, monitors process, progress, and results. Designs feedback processes into work to always stay on track. Drives revenue through building and managing pipeline. 

  • Works Effectively with Senior Leaders: Can build relationships, sell and deal comfortably with executives. Can craft approaches that are perceived as positive and successful. Knows how to deliver to build credibility. Able to effectively negotiate contracts with partners

  • Leading Change: Successful record of leading organizational change. Passion for helping others succeed, especially in a channel and sales-specific or business related functions. Dedicated to helping partners improve, find purpose in the day-to-day, and coaching others

  • Fantastic Public Speaker, Inspirational and Motivational: comfortable delivering trainings, speaking engagements, hosting events, and managing a classroom filled with diverse background and unique content

  • Able to drive and manage cross-functional initiatives

  • 3 - 5+ years of channel sales, partner referral, or business development experience, with a successful track record working with partners

  • Experience working with or for companies that focus on selling commerce solutions, including payments, POS, eCommerce, SaaS tools, Internet connectivity, and other B2B technology

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources