EMV and Certification Specialist

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

This is an opportunity to own and drive EMV certifications at Square for new devices and markets.  You will be responsible for different work streams of our level 3 terminal end to end certifications.  Work closely with various engineering teams and partners including acquiring banks, card schemes and labs to ensure all certification requirements have been met. This will include the certification of mandated changes required by external partners for existing devices.


You will:

  • Build certification roadmap for cross-functional team visibility. Establish and drive requirements across Engineering and Product teams.
  • Validate certification prerequisites including EMVCO, PCI and TQM.
  • Estimate and manage timelines and risks for level 3 certification with card schemes and acquirers. Coordinate testing windows with partners for terminal, host to host and any other required testing and certifications.
  • Be responsible for assessing and evaluating quality assurance test requirements to determine the scope of the functionality to be covered by testing based on platform, message specifications, connectivity, market and features.
  • Conduct testing and certification and document test results. Analyze test results with engineers using troubleshooting skills to determine possible failure points.
  • Publish test results for internal customers and track metrics to maintain established service level agreements to meet customer expectations and quality standards.
  • Manage all internal and third party test tools and create and maintain test plans including vendor-provided test cases.
  • Provide critical technical feedback on product specifications, features, EMV payment structure and general industry standards to Product and Business teams.
  • Provide support and training to engineers to help understand payment technologies and troubleshoot possible issues.

Qualifications

You have: 

  • Prior experience with EMV specifications, Payment Scheme specifications and testing procedures.
  • Familiarity with the major credit card/debit card networks, card processing and industry standards.
  • 3+ years of experience performing hands-on EMV payment testing using various credit card/chip and pin devices.
  • Experience in QA/QC software testing including identifying required testing, performing analysis, and developing associated test plans.
  • Knowledge of Software Development Lifecycle (SDLC) and an understanding of how the role of testing fits into this lifecycle.
  • Contactless/Contact payments expertise. Experience with MasterCard PayPass, Visa pay, Wave, American Express Expresspay and Discover Zip/D-PAS.
  • Design and implementation of flexible, reusable, and maintainable tests.
  • Experience working with EMV tools and their vendors Collis, ICC Solutions, Savvi, .etc
  • Bachelors in Electrical Engineering, Computer Science, or equivalent experience.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources