Legal Business Analyst - Commercial Operations

  • San Francisco, CA
  • Full-time

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As our first Commercial Operations Specialist you will be critical to the smooth operation of Square’s commercial team, providing our team of contracts managers and commercial counsel with organizational, technological, and substantive support. You will keep us organized, develop playbooks and processes, generate reports, and lead the day-to-day administration and maintenance of our contracts management system.

You will:

  • Coordinate daily management and maintenance of contracts management system(s), including integration with other work tools/systems as well as managing and generating reports as requested. 
  • Test functionality on legal databases and tools prior to implementation.
  • Aid in developing training materials and user manuals. Train non-technical internal business users on system functionality and associated legal processes and procedures.
  • Coordinate internal contract approval and status inquiries.
  • Complete ad hoc contract management requests and special projects.
  • Build strong relationships with key Legal and non-legal partners such as Finance, Procurement, IT, and Business Systems.
  • Optimize contract processes and procedures to increase quality, accuracy and efficiency regarding the contracts management system, including data entry and reporting.


You have:

  • Bachelor’s degree or equivalent work experience.
  • 2+ yrs. experience in the contracts field, contracts administration, or legal operations,
  • Experience with commercial agreements and legal terms.
  • Proficiency with business applications such as Microsoft Word and Excel, gSuite, legal practice management software (such as Apttus), and Salesforce.
  • Basic programming/scripting skills (Perl, MySQL, JavaScript, HTML, Ruby on Rails) 
  • A proven track record of automating repetitive tasks.
  • Excellent verbal and written communication skills. Can effectively articulate difficult ideas/concepts.
  • Strong organizational, analytical and multi-tasking skills.
  • A passion for delivering excellent customer service. 
  • A sense of humor.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources