Global Supply Manager (GSM), Hardware

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

As a Global Supply Manager on the Hardware Operations team, you will be responsible for managing electrical related commodities in all of Square’s Hardware portfolio. This individual will manage supplier business relationships which include pricing and contract negotiations, component quality, forecasting, and supply assurance. This person will be responsible for developing and executing sourcing strategies from a wide variety of component manufacturers. A proven track record in cost  negotiation and risk mitigation is a must.. Understanding manufacturing processes and a keen interest in supply chain is necessary.

You will:

  • Work cross-functionally with Electrical Engineering, Product Design, Product Team and Hardware Operations to achieve best-in-class supplier selection and qualification

  • This role focuses on the following key areas:

    • Strategic Sourcing: vendor selection and relationship management, market intelligence on potential suppliers, monitoring vendor deliverables and schedules.

    • Supply management: Effectively work with suppliers to negotiate business terms and ensure Square receives the cost, quality and performance necessary for today’s global market. Influence Square’s product roadmap and sourcing decisions.

    • Ensure Square’s business objectives are met and secure supply continuity in a challenging environment

    • Collaborate cross functionally, communicating to senior management about any potential issue which can affect Square’s product.

    • Understanding core materials markets and industry dynamics.

    • Assess and mitigate risks to the business. Manage global supply chain disruptions in real time with the support of an international team.

    • Capacity planning, ramp readiness, yield, throughput improvement and issue resolution.

    • Cost Management: negotiate pricing, cost reductions, RFQs, benchmarking and cost modeling.

    • Risk Management: Analyze technical and business risks and develop strategies for mitigation in a dynamic industry.

  • Travel ~15% mostly internationally


You have:

  • At least 6+ years of experience in Global Supply Management with electrical components (PCB, ICs, Passives) or mechanical components  (enclosures, plastics, anodized aluminum, ceramic injection molding)

  • Demonstrated ability to articulate complex manufacturing & supply chain concepts to business & engineering stakeholders

  • SCM degree, MS or BS Degree (EE/ME preferred), MBA is a plus.

  • Technical background (Electrical highly preferred).

  • Knowledge of and experience with, global supplier development & management, and cost management

  • Strong negotiation skills

  • Proven track record of meeting challenging organizational objectives

  • Excellent communication skills, ability to work in multinational environments, driven and motivated by accomplishing world-class objectives

  • Must have exceptional ability to maintain and develop relationships within cross-functional teams as well as suppliers’ teams and management

  • Great attention to detail with strong written/verbal communication skills

  • Exceptional analytical and Excel skills 

  • Exceptional relationship management skills for dealing with Square’s diverse supply base.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources