Governance Lead

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

This team is responsible for the Compliance team’s global governance programs and second line testing. The team drives the overarching strategy for foundational compliance program elements that influence each area of the Compliance organization. The focus is on compliance risk-management through development of governing Compliance policies, risk assessments, audits and exam management, company-wide trainings, third-party risk and relationship management, second line of defense testing and monitoring, and Board reporting. 

You Will:

  • Set the Compliance Governance strategy, developing the team further and mentoring junior team members

  • Manage all Board reporting for Compliance, including evolution of global reporting standards, in consultation with your peers and senior leadership

  • Oversee the successful execution of our second-line testing and monitoring group, providing the team strategic direction and proactive consultation on the execution of the program, control weaknesses and resulting risk exposure, and advising on regulatory impact/expectations across multiple subject areas and jurisdictions

  • Provide insights to senior management on the health of the Compliance program, tracking key risk indicators and employing quantitative risk management methods, to drive decision-making and identify opportunities for principled risk-taking that propels growth safely and scalably

  • Direct and manage the team’s responsibilities with respect to our role in all regulatory examinations, audits, and independent assessments through appropriate socialization of our program, management of engagement, as well as tracking, remediation and reporting of results

  • Drive design, execution, and management of the enterprise-wide and product-specific AML/CTF risk assessments, with a focus on qualitative and dynamic approaches

  • Ensure the team continuously improves our standards for policies and related procedural and guidance documents, through the design and implementation of a holistic policy management program 

  • Drive Square's global Compliance relationship management with acquiring, banking and other strategic partners and delivers effective guidance and program management 

  • Help develop an improved regulatory change management framework and process, working closely with Regulatory Counsel, to ensure the Compliance organization is abreast of and can implement changes as necessary across our programs 

  • Build upon our third party risk management infrastructure, working closely with Procurement, Privacy, and Legal teams to define strategy, processes and solutions


You have:

  • 8 years of compliance experience in financial services, with a preference toward some Fintech experience

  • Strong team management, minimum of 5 years experience preferred, and an ability to manage to senior leadership internal and external to Square

  • Clear and effective business writing skills that also reflect attention to detail 

  • Experience setting goals for a team and executing on long term vision

  • Extensive experience in program management, communication, stakeholder management, negotiating, and influencing experience with a track record of achieving engagement from internal and cross-functional stakeholders

  • Experience handling complex regulatory and programmatic matters

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources