Engineering Manager, Risk

  • San Francisco, CA
  • Full-time

Company Description

We believe the economy is better when everyone has access. When everyone has room to grow. No one should be left out because the cost is too great or the technology too complex. We started with a little white credit card reader but haven’t stopped there. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Our risk engineering team works to protect Square and our customers from fraud and payment disputes. We keep our customers safe while $25B+ flows through Square annually, and we allow the entire company to take risks and grow. To do this, we build systems to detect and respond to potential fraud threats, provide outstanding tools to agents for investigating fraud events, and give our customers seamless web and mobile experiences to manage and fight payment disputes. We take pride in our work and our mission to protect Square, protect our customers, and make a complicated and sometimes painful process understandable to all.

We’re looking for an Engineering Manager to lead a team of engineers that are committed to keeping our customers safe from fraud.

You will:

  • Own the delivery and success of critical fraud and disputes products and prevention
  • Collaborate with many teams and departments across Square to make technical, design, strategy and product decisions
  • Build an outstanding team by coaching engineers, fostering engineering decision-making, and applying your technical expertise to hold your team to high engineering standards
  • Help set strategic direction for the risk engineering team and broader risk organization at Square
  • Grow your career in an engaged and creative engineering community that ships amazing products, reporting directly to a Senior Manager on the Risk team

Qualifications

You have:

  • 2+ years of experience as a people lead, with demonstrated ability to ensure the success of your team members
  • A history of healthy collaboration with product managers, operations agents, engineers, data scientists, and engineering managers on developing roadmaps and working towards them
  • Interest in working across multiple technical domains, including backend microservices and both internal and external-facing tools
     

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources