Product Designer, Square eCommerce

  • Toronto, Canada
  • Full-time

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

*For consideration, please submit a link to your portfolio*

We’re looking for a Product Designer to join the Square Online Store team. You’ll execute designs for the Square Online Store onboarding experience. You’ll focus on driving sign-ups, reducing setup friction, and promoting the discovery of new ecommerce features that help grow our merchant’s business. This work will span core features and iterative improvements, and requires you to develop an understanding of the diverse user segments and product offerings to set each merchant up with an ecommerce solution that meets their needs. This is a cross-functional role in which you will work with other designers, product managers, analysts, and engineers. 

Responsibilities

  • Help guide decisions and execute designs for the Square Online Store onboarding experience for merchants, including early stage product interactions 
  • Follow established visual, interaction, and UX patterns and design systems to guarantee a consistent and intuitive experience across all Square Online Store features/products
  • Bring a mobile first approach to all design problems 
  • Share work early and often and seek out constructive feedback from manager, Product Management, project stakeholders, and the Product Design team

Qualifications

You have:

  • A minimum of 4 years of relevant experience
  • Can show a portfolio of work that has shipped (e.g. product/feature launch) for which you were the primary designer, with some guidance from design leadership and peers 
  • Experience turning complex problems into simple and engaging experiences for the web, iPad, iPhone, and Android
  • Communicate design work with solid rationale that uses research and data
  • Demonstrated comfort with an iterative design process that includes accepting and acting on feedback and constructive criticism

Even better:

  • You plan, scope, and contribute to roadmaps/strategy with cross-functional team
  • You communicate your ideas and work to your direct team and squad 
  • You think about how your work fits into the broader product ecosystem during all phases of the design process
  • You participate in research and brainstorms to better improve your work
  • Background developing interaction prototypes

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.