Software Engineering Manager, Square Shop

  • San Francisco, CA
  • Full-time

Company Description

We believe everyone should be able to participate and thrive in the economy. So we’re building tools that make commerce easier and more accessible to all. We started with a little white credit card reader but haven’t stopped there. Our new reader helps our sellers accept chip cards and NFC payments, and our Cash app lets people pay each other back instantly. We’re empowering the independent electrician to send invoices, setting up the favorite food truck with a delivery option, helping the ice cream shop pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. Let’s shorten the distance between having an idea and making a living from it. We’re here to help sellers of all sizes start, run, and grow their business—and helping them grow their business is good business for everyone.

Job Description

Millions of merchants around the world rely on Square’s proprietary hardware to accept payments for their growing businesses, and Square Shop is where they get started. We’re looking for an Engineering Manager to lead the team responsible for ensuring Square hardware reaches the hands of our merchants. Partnering with Product, Marketing, and the greater Hardware department, you’ll develop an outstanding e-commerce ordering and fulfillment process to help our merchants start and expand their businesses.

You will:

  • Advocate for software engineering best practices and report into a Senior Director within the Hardware organization
  • Partner closely with product managers, designers, engineers, and business leads to establish your team’s vision and roadmap by thoroughly understanding your customers’ needs
  • Build an outstanding team by hiring remarkable talent, coaching engineers, fostering engineering decision-making, and applying your technical expertise to maintain high engineering standards
  • Participate in essential technical, design, and product discussions with leaders across the company
  • Foster ownership, inclusiveness, and urgency in the team


You have:

  • Relevant BA/BS degree or equivalent industry experience (5+ years preferred)
  • Directly managed engineers for at least 2 years (including feedback, performance, hiring, career guidance)
  • Experience defining and driving toward a product roadmap for a software engineering team
  • The ability to mentor and provide technical direction to a team of software engineers

Technologies we use (and teach):

  • Ruby, Rails
  • MySQL, Redis, Snowflake
  • JavaScript, jQuery, Ember.js, Sass
  • Go, Java, Jetty, protobufs

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources