Manager, Business Development Representatives, Canada

  • Toronto, Canada
  • Full-time
  • Current Square Employee?: Apply via go/jobs

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Square is looking for a passionate frontline manager to develop and manage our Sales Development team in Toronto. Your main focus will be ensuring your team is delivering repeatable and profitable pipeline and developing the future AEs of Square. These two objectives are critical in scaling the sales organization and providing a predictable revenue and profit stream. You will measure SDR and BDR performance by profit pipeline sourced & closed, monitor and coach daily activity inputs such as calls and emails, and work with Sales leadership to ensure upmarket profitable BDR opportunities are closing. Your entrepreneurship will be a valuable contribution to developing Square’s sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This role reports directly to our Head of Canada Sales.

You will:

  • Manage a team of BDRs and SDRs

  • Provide day to day coaching & professional development, including weekly 1:1 meetings, weekly shadow sessions, and routine co-selling

  • Understand the nuances between verticals within our ideal customer profile segments

  • Continue to grow the team through recruiting, onboarding, and training new SDRs and BDRs

  • Drive strategic initiatives across BDR to increase profit contribution

  • Optimize the BDR program across  all our KPIs and deliver ROI

  • Track and communicate weekly goals to team to drive consistent performance week over week

  • Become an integral part of Sales Leadership at Square

Qualifications

You have:

  • 3+ years of experience in a sales closing role or 2+ years of experience managing a sales development or sales team

  • BA/BS degree or equivalent

  • A track record of problem-solving and fearless with trying new ideas and concepts

  • Undeniable passion for Square & Square Sales specifically

  • Ability, knowledge, and hunger to step in as player-coach on a daily basis that includes tactical management of reps, outbound calls & shadows, and superior knowledge in SFDC operations

  • Background of hiring, training, and enabling reps for success

  • Impeccable organizational and time management skills

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.