Lien Specialist

  • San Francisco, CA
  • Full-time

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Our Civil Process and Tax Operations (CPTO) team is responsible for processing claims to customer funds received from third parties. As a Lien Specialist, you are a crucial member of our team, ensuring compliance with legal requests including garnishments, levies, liens and information subpoenas received from creditors and taxing authorities.  

You will:

  • Examine garnishments, levies, liens and information subpoenas to ensure accuracy, completeness and legal sufficiency

  • Review account files to determine whether any customer accounts on Square’s platform are implicated

  • Restrain and release funds held in accounts

  • Prepare response documents and submit responses to third parties according to established timelines and legal requirements

  • Communicate with customers, creditors, taxing authorities, attorneys and officers of the court

  • Maintain tracking system and provide details supporting actions taken in the event of escalations

Qualifications

You Have:

  • AA, BA/BS degree, or equivalent work experience 

  • 1-2 years experience in lien, levy or garnishment processing

  • Demonstrated the ability to work cross-functionally with internal teams and external partners on process improvements

  • The ability to remain highly organized when faced with contending priorities

  • The ability to communicate effectively with outside entities

  • Excellent organizational skills and attention to detail

  • A track record of consistently going above and beyond what is expected

  • A passion for Square and its customers

Even Better:

  • You are a self-starter and fast learner that can work independently while using impeccable judgment

  • You have experience or demonstrated understanding in analyzing complex financial instruments

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources