Law Enforcement and Civil Process Analyst

  • Oakland, CA, USA
  • Full-time

Company Description

Square builds common business tools in unconventional ways so more people can start, run, and grow their businesses. When Square started, it was difficult and expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware and software products including Square Capital, Square Terminal, Square Payroll, and more. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

{To begin, this position will be based in San Francisco until our Oakland office opens and will require continued ongoing travel to San Francisco on occasion}

Our Litigation and Investigations team aims to keep Square and its seller community safe from fraudsters and others who would abuse our platform.  As a Law Enforcement and Civil Process Analyst, you are a crucial member of our team, helping build strong connections to law enforcement and government agencies by ensuring compliance with legal process requests such as subpoenas, search warrants, and civil investigative demands (CIDs). 

You will:

  • Be the first point of contact to analyze the validity of incoming requests 

  • Accurately review, index, and process various types of legal request from domestic and international law enforcement, and civil subpoenas

  • Ensure that all valid requests are scrutinized and handled in strict accordance with applicable law, our terms of service, and guidelines for protecting our sellers’ privacy

  • Engage with law enforcement and coordinate response efforts both in writing and over the phone

  • Innovate, document and implement policies and procedures that scale with the business

  • Be a key support to your attorney and investigator teammates

  • Work cross-functionally with various teams across Square, including Compliance, Legal, Trust and Safety and Infosec

  • Maintain quality standards while handling large volumes of time-sensitive requests

  • Participate in trial appearances as Records Custodian on behalf of Square, Inc., which may require occasional travel


You have:

  • BA/BS degree or equivalent work experience

  • Demonstrated ability to work cross-functionally with internal teams on process improvements

  • Ability to remain highly organized when faced with contending priorities

  • Ability to communicate effectively with outside entities

  • Ability to accurately analyze lengthy legal documents

  • Excellent organizational skills and attention to detail

  • Excellent verbal and writtend communication skills

  • Able to work independently while aslo operating as a collaborative team player

  • A track record of consistently going above and beyond what is expected

  • A passion for Square and its customers

Even better:

  • You are a self-starter and fast learner that can work independently while using impeccable judgment

  • Familiarity with law enforcement and various forms of legal requests

Additional Information

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.