Global Mobility Specialist

  • Oakland, CA, USA
  • Full-time

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As Global Mobility Specialist you will be the central point of contact to manage international and domestic relocation cases.  You will work with various stakeholders, including Recruiting, HR Business Partners, Payroll, Stock Administration, Corporate Tax and HR Operations to ensure the seamless management of transfer and relocation cases at Square.  You will be the primary point of contact for mobile Squares, and manage various vendors to ensure our Squares receive a superior employee experience. You will crosstrain with other members of the team to ensure coverage due to high volumes or back up coverage.  You will be part of a proactive team as we build the Global Mobility Function at Square.

While ensuring a superior employee experience, you will :

  • Manage Global Mobility Caseload, including:

    • Domestic & International Relocation cases - Case management using Global Mobility software; assist with consultations with employee, manager, HRBP, and recruiter on relocation, immigration and tax benefits; manage tax and relocation vendor cases; process exception requests; conduct post-arrival check-ins. 

    • Domestic & International Transfer  - Case management using Global Mobility software; consult with employee, manager, HRBP, and recruiter on relocation, immigration and tax benefits; prepare cost projections; manage pre-decision tax services; manage transfer letter process; vendor management; process exception requests; assist with special equity tax requests; manage Workday workflow; conduct post-arrival check-ins.

    • Temporary Assignment cases  - Case management using ; consult with employee, manager, HRBP, and recruiter on relocation and tax benefits; prepare cost projections; manage transfer letter process; vendor management; process exception requests; assist with special equity tax requests; manage Workday workflow; conduct post-arrival check-ins; perform check-ins while ‘On Assignment’; consult with employee, manager, HRBP on repatriation process; repatriation vendor management; manage Workday repatriation workflow.

  • Assist Global Mobility Lead with:

    • Relocation and Tax Program Management - Maintenance of internal Wiki pages and public Google Folders; maintenance of process workflows; compiling of program metrics; business and executive travel support.

    • Compliance - Assist with compiling US annual tax reports; International tax year-end reporting; assist Mobility Lead with UK PD11 reporting and Ireland stock grant calculations; assist with monthly US tax gross up process for relocation and immigration cost reporting.

    • Vendor and supplier management.

    • Global Mobility System Administration - Assist with new user setup; org structure updates; lookup table maintenance; and interface management

  • Cross-Train with Immigration Team - Provide vacation coverage and cover immigration cases, when necessary due to increased volume.




You have:

  • Bachelor degree or equivalent years of experience

  • 3-4 years experience working with a corporate mobility program, that included relocation and tax services

  • Customer-service focus

  • Excellent written, verbal, and organizational skills

  • Ability to work with tight deadlines and handle employee confidential information with discretion

  • Ability to research, assess facts, and determine their impact to the business

  • Familiarity with Workday, Google Suite/MS Office, and Equus Software a plus

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources