Technical Program Manager - Product Design Engineering

  • Shenzhen, Guangdong, China
  • Full-time
  • Current Square Employee?: Apply via go/jobs

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

Our Product Design Technical Project Manager (TPM) will work as part of the Product Design team and will be responsible for on-site management of mechanical parts, assemblies, and systems starting from DFM discussions, tooling, part bringup, assembly, reliability testing, and all the way through to product ramp and post ramp qualification. They will work closely with manufacturers and various cross functional teams including Engineering, Global Supply Chain Management and Factory Operations.

You will: 

  • Work with applicable Global Supply Managers to define and establish supply chain requirements utilizing selected equipment and manufacturing suppliers. 

  • Define part tolerance and specifications by demonstrating process capability to Product Designers and Industrial Designers. 

  • Provide onsite support at manufacturing sites during development and product production ramp, and drive engineering issues to resolution 

  • Audit suppliers to monitor ongoing quality and reliability testing.

  • Drive qualification of various colors, materials, and cosmetic finishes (CMF). 

  • Provide ongoing onsite support to ensure sustaining of products including design of experiments and post ramp qualification. 

  • Manufacturing process monitoring in the supplier/sub-supplier facilities. Yield rate and mechanical definition and improvement. 

  • Work closely with tooling vendors, OEM/ODM, Asia-based OPM/QA/GSM team, as well as US-based team to ensure quality and schedule objectives are met. 

 

Qualifications

You have:

  • Experience with a variety of manufacturing processes (including injection molding, die casting, CNC machining, stamping, laser/ultrasonic welding, etc.), material and finishing desired.

  • Knowledge in Production Part Approval Process (GRR, FAI, CPK, control plan etc.)

  • 5-10+ years of full time mechanical manufacturing experience required Must have a demonstrated hands-on mechanical ability. 

  • Experience at FATP (Final Assembly, Test, and Packaging) site is a plus.

  • Demonstrate excellent written and verbal communication skills. 

  • Domestic and International travel required. 

  • Mandarin speaker

  • Mechanical Engineering degree is a plus.

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.