Product Analyst, Hardware

  • San Francisco, CA
  • Full-time

Company Description

When we launched the little white reader, we invented mobile, ubiquitous payments and enabled anyone to start, run, and grow a business. Ten years and billions of transactions later we’re reimagining commerce for businesses of all types and sizes—we’re enabling the independent electrician to send invoices, helping the beauty salon pay its employees, and giving the burgeoning coffee chain capital for a second, third, and fourth location. We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Square.

Job Description

As a member of the Hardware Product Analytics team, you will be embedded in our product team and own analytics for a designated product line within Square's Hardware portfolio. You will also help drive / execute the overall Hardware analytics roadmap, setting the strategy for how to bring more data, automation and machine learning to how we run the business. Just like with our Hardware devices, we started simple, but now are building Hardware analytics infrastructure from the ground up, which you will help drive. You will also leverage engineering, analytics, and machine learning to empower data-driven decision making in the full lifecycle of product development. You will provide insights about our Sellers and Hardware products, and drive strategic decisions with data. For more insight into what we do, check out this blog post:

You will:

  • Partner with various stakeholders to make data-driven decisions across the organization by leveraging descriptive and predictive analytics to produce material impact

  • Own, coordinate, and solve complex, cross-functional problems that extend beyond the traditional boundaries of product domains, analytics, and data science

  • Communicate analysis and decisions to high-level stakeholders and executives in verbal, visual, and written media

  • Provide comprehensive day-to-day analytics support to partner teams, develop tools and resources to empower data access and self-service

  • Lead the data strategy of embedded product engineering, influencing them to make well-informed architecture and design decisions that affect data at Square

  • Develop and maintain curated data sets using ETL and build/share data visualizations via dashboards


You have:

  • 3+ years of analytics experience or equivalent

  • A BS/BA in Math, Statistics, Economics, or a related technical field

  • Extremely strong written and verbal communication skills and ability to build strong relationships and influence with product partners

  • Strong problem solving skills and ability to translate ambiguous, unstructured business problems into actionable data-driven analyses

  • Fluency with data, analytics and visualization technologies (We primarily use SQL, Looker, and Python)

  • Proven ability to lead cross-functional projects that depend on the contributions of others in a variety of disciplines

  • Familiarity with data warehouse design, development and best practices

Additional Information

At Square, our purpose is to empower – within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Perks At Square, we want you to be well and thrive. Our global benefits package includes: Healthcare coverage, Retirement Plans, Employee Stock Purchase Program, Meal reimbursements, Wellness perks, Paid parental leave, Flexible time off, Learning and Development resources